Customer Service Representative
20 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:- Provide a superior level of customer service to Planet Fitness members, prospective members, and guests.
- Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Respond to member questions and concerns in a timely and professional manner.
- Maintain the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability is a must.
- Free black card membership.
- Mentorship.
- Opportunities for advancement.
- Ongoing leadership training.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
Compensation: $15.00 per hour
At Planet Fitness, we are committed to providing a judgement-free zone for our members to achieve their fitness goals. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.
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