Store Manager

4 weeks ago


Durham, North Carolina, United States Joe Van Gogh Inc Full time
Job Description

As a Store Manager at Joe Van Gogh Inc, you will be responsible for leading a team of baristas and ensuring the smooth operation of our café. Your strong leadership and interpersonal communication skills will be essential in driving best practices and delivering exceptional customer experiences.

Key Responsibilities:

  • Lead a team of baristas and provide comprehensive administrative support
  • Monitor inventory, ensure freshness, and place supply orders in a timely manner
  • Ensure proper drawer flipping, backup cash, and accurate reporting
  • Collaborate to ensure accurate catering orders and resolve customer conflicts
  • Examine store financials and implement strategies to improve sales or labor percentages
  • Conduct interviews, hire, and contribute to the onboarding process for new baristas
  • Hold monthly 1v1 meetings with staff members and compile performance reviews

Requirements:

  • At least one year of café management experience
  • Superior teamwork and collaboration skills
  • Ability to communicate effectively with a wide variety of stakeholders
  • Passion for serving others and leading a team in a fast-paced environment


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