Store Operations Manager

4 weeks ago


Durham, North Carolina, United States Domino's Pizza LLC Full time
Domino's Pizza LLC Job Description

As a Store Operations Manager at Domino's Pizza LLC, you will be responsible for leading a team of delivery drivers and customer service representatives to ensure orders are expedited quickly and correctly. Your duties will include:

• Leading a team to ensure efficient order fulfillment
• Conducting nightly product inventory counts and bank deposits
• Ensuring the store is set up properly and ready to receive orders upon time of open
• Fostering a sense of urgency with each and every order
• Overseeing total store operations
• Communicating with other managers and staff regarding business operations
• Calculating product and ingredient needs for bi-weekly commissary and beverage delivery
• Training the GMIT on all aspects of store operations
• Maintaining staffing levels that mirror business needs
• Creating and maintaining employee schedules based on labor needs
• Collecting money and signed credit card receipts from delivery drivers
• Ensuring vehicle used for delivery passes inspection
• Assisting with routing delivery drivers to maximize service to customers
• Ability to read and understand P&L ledger
• Upholding Domino's standards of grooming, uniform, and appearance
• Promoting pizza products, specials, and promotions
• Providing quality customer service to internal and external customers
• Ability to speak and write clearly and comprehension of using a computer-based order entry system
• Contributing to and promoting an atmosphere of teamwork, energy, and fun

Requirements

• Ability to lead a team and communicate effectively
• Strong problem-solving and dispute resolution skills
• Ability to work in a fast-paced environment
• Strong customer service skills
• Ability to read and understand financial reports
• Ability to work a flexible schedule

Benefits

• Competitive salary and benefits package
• Opportunities for career advancement
• Collaborative and dynamic work environment
• Discounts on Domino's Pizza products and services
• Opportunities for professional development and training

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