Retail Store Supervisor

4 weeks ago


Durham, North Carolina, United States Total Wine & More Full time

About the Role

Total Wine & More is seeking a highly motivated and experienced Store Supervisor to join our team. As a Store Supervisor, you will play a key role in maintaining the highest level of customer service, sales, and store appearance.

Key Responsibilities

  • Provide exceptional customer service by greeting and engaging with customers, while promoting Total Wine & More's products and services.
  • Create and foster a sales-focused environment through the development of team members.
  • Oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager.
  • Participate in wine, spirits, and beer training to become familiar with Total Wine & More's products.
  • Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

Requirements

  • 21 years of age or older.
  • Ability to work a full-time schedule as business requires.
  • Experience using technology applicable to the position and access information necessary to complete daily responsibilities.
  • 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or team.
  • Strong interpersonal skills with a positive and engaging attitude.
  • Value collaboration and acting as a team player.
  • Desire to develop knowledge of product and services.
  • High school diploma or equivalent preferred.

Benefits

  • Paid Time Off (PTO).
  • Generous store discounts.
  • Health care plans (medical, prescription, dental, vision).
  • 401(k), HSA, FSA, Pre-tax commuter benefits.
  • Disability and life insurance coverage.
  • Paid parental leave.
  • Pet insurance.
  • Critical illness and accident insurance.
  • Discounted home and auto insurance.
  • College tuition assistance.
  • Career development, industry knowledge, and wine, spirits, and beer education.
  • Consumer classes.

Grow with Us

Total Wine & More is the country's largest independent retailer of fine wine, beer, and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.



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