Retail Customer Service Team Member

1 week ago


Westminster, Colorado, United States Michaels Full time

Job Summary

Michaels is seeking a highly motivated and customer-focused Retail Customer Service Team Member to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.

Key Responsibilities

  • Customer Service
    • Assist customers with their shopping needs, including answering questions and providing product information.
    • Provide exceptional customer service, ensuring that customers have a positive shopping experience.
  • Store Operations
    • Maintain a clean and organized store environment, including restocking shelves and facing merchandise.
    • Assist with receiving and processing merchandise, including unloading trucks and stocking shelves.
  • Team Collaboration
    • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
    • Participate in visual merchandising and store displays to create an engaging shopping environment.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous retail or customer service experience preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

Working Conditions

  • Physical Demands
    • Ability to stand for long periods, walk, and move throughout the store.
    • Ability to lift up to 50 pounds and bend, stoop, and reach.
  • Environmental Factors
    • Work in a fast-paced retail environment with frequent customer interactions.
    • Exposure to various weather conditions while working outside.

Michaels is an Equal Opportunity Employer



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