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Retail Store Leader

2 months ago

Westminster, Colorado, United States Carter's Retail Inc. Full time

Employee Type:

Regular

If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the app. Do not apply using the below external application.

Carter's, Inc. stands as the foremost branded marketer in North America, specializing in apparel exclusively for infants and young children. The Company proudly owns the Carter's and OshKosh B'gosh brands, both of which are among the most recognized names in the industry. These brands are available in leading department stores, national chains, and specialty retailers both domestically and internationally. Additionally, they can be found in over 1,000 Company-operated stores across the United States, Canada, and Mexico, as well as online. The Company's Child of Mine brand is available at Walmart, Just One You at Target, and Simple Joys on Amazon. Carter's also encompasses Skip Hop, a global lifestyle brand catering to families with young children, and is headquartered in Atlanta, Georgia. More information can be found at

Baby Clothing, Kids Clothes, Toddler Clothes | Carter's

Explore a wide range of baby clothing, necessities, and essentials at , the most trusted name in baby, kids, and toddler apparel. Discover our collection of adorable baby & kids clothing.

Love what you do. Carter's Careers

As a Retail Store Leader, you and your team will be the initial representatives of the brand for expanding families. You will be there to celebrate new parents and grandparents, introduce them to our essential baby products, assist them in preparing for the first day of school, and support them through all the significant and minor milestones in their parenting journey. We seek a leader who cultivates a welcoming and inclusive atmosphere, values and maximizes skills and talents, and consistently educates themselves and their team on product styles, features, and benefits.

What we appreciate about Carter's:

Carter's Inc. is the largest North American retailer dedicated exclusively to apparel for infants and young children, featuring brands such as Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet. Carter's is recognized as the #1 most-purchased children's clothing brand.* We have established ourselves as an industry leader by delivering quality — from the original bodysuit to the enduring careers we provide our team. Our close-knit culture has been preserved since our inception, and we invest in our teams through training and development programs, ensuring collective success. A career at Carter's transcends mere employment; it embodies connections among customers, teams, and families. Caring, teamwork, flexibility, and growth distinguish us. What’s not to appreciate?

Benefits we value:

Flexible schedules that accommodate your life. We prioritize balance, ensuring your schedule allows you to focus on all aspects of your life. Comprehensive benefits and perks that enhance your life, including health benefits, mental health support, a 30% discount on our brands, referral bonuses, and more. Advance You Program, facilitating tuition-free GED or bachelor's degree attainment, or learning English as a second language. Paid time off, holidays, and parental leave, alongside adoption assistance, charitable matching gifts, and additional benefits. Opportunities to develop skills and grow as an individual. We offer professional and personal development to help shape your career. Development programs designed to support your growth in your current role and beyond. Whether you aim to join us temporarily or for a long-term career, you will experience growth at Carter's.

Responsibilities include:

Building a talent pipeline through networking and recruitment; developing succession plans by training and nurturing your team. Fostering a positive, safe, and inclusive work environment that encourages collaboration and recognizes performance to enhance employee engagement. Cultivating leaders by providing direction, delegation, and investing in their development. Creating a genuine customer focus on the sales floor by leading and directing the Leader on Duty program. Welcoming customers with a warm greeting and assisting them with our product styles, features, and benefits. Building customer loyalty by guiding and coaching the team on the advantages of customer participation in our Loyalty programs, including credit. Executing the Company's directives on merchandising and operations; managing payroll and budgets. Understanding and analyzing Key Performance Indicators (KPIs) and identifying behaviors to drive results. Seamlessly leading and integrating an omnichannel experience, ensuring teams are trained on the available tools. Reducing loss through consistent customer service, education, and operational controls.

Desired qualities in a candidate:

A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. Proven leadership and supervisory skills, including the ability to lead, direct, and manage multiple tasks simultaneously. Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.). A minimum of 3 years of retail or related management experience leading direct reports. A high school diploma or GED.

Physical requirements:

Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Capability to stand or walk for extended periods; climb up and down a ladder. Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

Commitment to diversity:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).