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Retail Store Leader

2 months ago

Westminster, Colorado, United States Carter's Retail Inc. Full time

Employee Type:

Regular

If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the app. Do not apply using the below external application.

Carter's, Inc. stands as the foremost branded marketer in North America, specializing in apparel exclusively for infants and young children. The Company proudly owns the Carter's and OshKosh B'gosh brands, which are among the most recognized names in the industry. These brands are available in leading department stores, national chains, and specialty retailers both domestically and internationally. Additionally, they are offered through over 1,000 Company-operated locations across the United States, Canada, and Mexico, as well as online. The Company's Child of Mine brand is accessible at Walmart, Just One You at Target, and Simple Joys on Amazon. Furthermore, Carter's owns Skip Hop, a global lifestyle brand catering to families with young children. Carter's is headquartered in Atlanta, Georgia. More information can be found at

Baby Clothing, Kids Clothes, Toddler Clothes | Carter's

Explore our collection of baby clothing, necessities, and essentials at , the most trusted name in baby, kids, and toddler apparel. Discover our selection of adorable baby & kids clothing.

Love what you do. Carter's Careers

As a Retail Store Leader, you and your team will be the initial representatives of the brand for growing families. You will celebrate new parents and grandparents, introduce them to our latest baby essentials, and assist them in preparing for significant milestones in their parenting journey. We seek a leader who cultivates a welcoming and inclusive atmosphere, values and maximizes skills and talents, and continually enhances their knowledge along with their team regarding product styles, features, and benefits. You will mentor your teams to reach their full potential, become experts in our brand and products, and take ownership of their careers.

What we appreciate about Carter's:

Carter's Inc. is the largest North American retailer dedicated to apparel for babies and young children, encompassing the Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is recognized as the #1 most-purchased children's clothing brand. We have established ourselves as an industry leader by providing quality — from the original bodysuit to the enduring careers we offer our team. Our close-knit culture has been preserved since our inception, and we invest in our teams through training and development programs, ensuring collective success. A career at Carter's transcends a mere job; it embodies connections among customers, teams, and families. Caring, teamwork, flexibility, and growth are the hallmarks of our distinction. What’s not to love?

Benefits we value:

Flexible schedules that accommodate your life. We prioritize balance, ensuring your schedule allows you to focus on all aspects of your life. Comprehensive benefits and perks that enhance your life, including health benefits, mental health support, a 30% discount on our brands, referral bonuses, and more. Advance You Program, which facilitates earning a GED or a bachelor's degree tuition-free or learning English as a second language. Paid time off, holidays, and parental leave, along with adoption assistance, charitable matching gifts, and additional benefits. Opportunities to develop skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs designed to help you advance in your current role and beyond. Whether you seek a short-term position or a long-term career, you will grow at Carter's.

Responsibilities include:

Cultivating a talent pipeline through networking and recruitment; developing succession plans by training and mentoring your team. Promoting a positive, safe, and inclusive work environment for employees to collaborate and recognize performance, enhancing employee engagement. Developing leaders by providing direction, delegation, and investing in their growth. Establishing a genuine customer focus on the sales floor by leading and directing the Leader on Duty program. Greeting customers warmly and assisting them with our product styles, features, and benefits. Building customer loyalty by guiding and coaching the team on the advantages of customer participation in our Loyalty programs, including credit. Implementing the Company's merchandising and operational directives; managing payroll and budgets. Analyzing Key Performance Indicators (KPIs) and identifying behaviors to drive results. Seamlessly leading and integrating an omnichannel experience, ensuring teams are trained on the available tools. Minimizing loss through consistent customer service, education, and operational controls.

Desired qualities in a candidate:

A positive and solutions-oriented approach. Strong and professional verbal and written communication skills. Proven leadership and supervisory abilities, including managing, directing, and executing multiple tasks simultaneously. Proficient in computer and technology skills (Outlook, Excel, web navigation, etc.). At least 3 years of retail or related management experience with direct reports. A high school diploma or GED.

Physical requirements:

Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Capability to stand or walk for extended periods; climb up and down a ladder. Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

Carter's commitment:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).