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Retail Store Manager

2 months ago

Westminster, Colorado, United States Carter's Retail Inc. Full time

About Carter's Retail Inc.

Carter's Retail Inc. is a leading North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. We're the #1 most-purchased children's clothing brand, and we've become an industry leader by providing quality products and lasting careers for our team members.

Our Culture

We've maintained a close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.

Job Summary

We're seeking a Store Manager to lead our retail team and provide a welcoming and inclusive environment for employees and customers. As a Store Manager, you'll be responsible for building a talent pipeline, fostering a positive work environment, growing leaders, and creating a genuine customer focus on the sales floor.

Key Responsibilities

  • Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
  • Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
  • Grow leaders through providing direction, delegation, and investing in their development
  • Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
  • Execute Company's direction on merchandising and operations; manage payroll and budgets
  • Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
  • Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
  • Reduce loss through a consistent level of customer service, education, and operational controls

Requirements

  • A positive and solutions-oriented mindset
  • Effective and professional verbal and written communication skills
  • Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • Minimum of 3 years of retail or related management experience leading direct reports
  • A high school diploma or GED

What We Offer

  • Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.
  • Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • Advance You Program, which helps earn a GED or a bachelor's degree tuition-free or learn English as a second language
  • Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more
  • The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career.
  • Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's.