Receptionist

9 hours ago


Westfield, Indiana, United States All-Star Veterinary Clinic Full time
Job Summary

We are seeking a highly skilled and compassionate Receptionist to join our team at All-Star Veterinary Clinic. As a Receptionist, you will be the first point of contact for our clients and will play a vital role in providing exceptional customer service and ensuring a positive experience for our clients and their pets.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
  • Manage the front desk, including answering phones, scheduling appointments, and handling client transactions.
  • Maintain accurate and up-to-date client and pet records, including medical history and treatment plans.
  • Assist veterinarians and other staff members as needed, including preparing patients for exams and procedures.
  • Develop and maintain a thorough knowledge of veterinary medical terminology and procedures.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Collaborate with the team to achieve excellent client satisfaction and retention.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a veterinary clinic or customer service role highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and other staff members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work a variety of shifts, including weekends and holidays.
Benefits

All-Star Veterinary Clinic offers a comprehensive benefits package, including health insurance, dental insurance, paid time off, vision insurance, critical illness insurance, mental health counseling, hospital indemnity insurance, life and accident insurance, long and short-term disability insurance, and Teledoc access.

We also offer a competitive salary and opportunities for professional growth and development.

Join our team and be part of a dynamic and compassionate organization that is dedicated to providing exceptional care to our clients and their pets.



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