Customer Service Representative

2 days ago


Westfield, Massachusetts, United States Kolton Blickenstaff - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our State Farm Agent team as a Receptionist. As a key member of our team, you will be responsible for establishing strong relationships with customers, educating them about insurance options, and developing leads to drive business growth.

Responsibilities
  • Build and maintain customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance products and services.
  • Identify customer needs and develop leads to drive business growth.
What We Offer
  • Competitive hourly pay plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours to accommodate your needs.
  • Opportunities for advancement and professional growth within our agency.
  • Hiring bonus for new team members.
Requirements
  • Interest in marketing insurance products and services based on customer needs.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with colleagues and customers.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and adapt to new computer systems and technologies.


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