Customer Service Equipment Technician

1 week ago


Savannah, Georgia, United States Lift Power Inc Full time
Job Overview

As an Apprentice Service Technician, you will embark on a journey to enhance customer satisfaction through the execution of repair and maintenance tasks on both mechanical and electrical systems. Your role will involve responding to client needs in a courteous and professional manner, ensuring that your work contributes positively to the reputation and success of Lift Power Inc.

Key Responsibilities:

  • Foster a culture of professionalism and accountability between the organization and its clients.
  • Engage with the Service Department to clarify tasks and responsibilities as needed.
  • Diagnose and analyze equipment issues as directed by the service team, with support from experienced technicians.
  • Determine the appropriate service and repair methods to address performance challenges.
  • Execute necessary repairs or modifications under the guidance of the Service Manager and senior technicians.
  • Communicate effectively with the Service Department regarding parts needs and any service delays.
  • Conduct scheduled maintenance in accordance with customer agreements.
  • Adhere to all maintenance protocols and policies established by the company.
  • Document each service interaction accurately and maintain necessary records.
  • Follow all safety regulations and procedures.
  • Ensure proper disposal of hazardous materials.

Qualifications:

  • Capability to perform physically demanding tasks.
  • Ability to lift up to 100 lbs occasionally and handle loads of up to 50 lbs frequently.
  • Physical endurance to engage in continuous movement, including climbing, reaching, and lifting.

Employee Benefits:

  • Employee Recognition Program
  • Footwear Allowance
  • 401(k) Plan with Company Match
  • Comprehensive Health and Wellness Benefits
  • Community Volunteer Program
  • Company Mobile Device
  • Paid Training Opportunities

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