Head of IT Infrastructure and Operations
2 weeks ago
Overview:
As a key member of the IT Leadership team, the Head of IT Infrastructure and Operations will report directly to the Vice President of IT. This pivotal role is focused on steering an organization dedicated to providing dependable, secure, and efficient IT services and technological capabilities across the company.
Key Responsibilities:
In this role, you will:
- Lead a diverse team comprising internal staff and external partners in the management and administration of IT infrastructure, collaboration tools, communication systems, and security solutions.
- Oversee daily operations of the IT infrastructure across the organization, which includes planning and managing computer operations, systems and database administration, user support, change management, disaster recovery, network operations, telecommunications, and cloud services.
- Enhance the full suite of data and device security measures, along with endpoint control solutions.
- Administer O365, email, and other collaboration platforms, ensuring robust protection of company data.
- Ensure GxP systems are maintained in a validated state, executing necessary qualification and Computer Systems Validation activities.
- Develop and uphold IT Operations and Security Standard Operating Procedures (SOPs) in alignment with our Quality Management framework, including monitoring and recovery protocols.
- Play a crucial role in the company's cybersecurity initiatives, evaluating risks, formulating mitigation strategies, and leading daily cybersecurity monitoring and incident response efforts.
- Maintain a strategic technology roadmap, identifying opportunities for the introduction of new technologies or optimizing existing ones to meet business needs.
- Foster the growth and performance of the IT Operations team through skill development and performance management.
- Engage in active communication and problem-solving within the IT department and across the organization.
Qualifications:
The ideal candidate will possess:
- A minimum of 15 years of experience in information technology leadership with a solid technical foundation.
- A Bachelor's degree in Computer Science, Information Management, or a related field; an MBA or advanced technical degree is highly preferred.
- At least 7 years of experience managing a team of direct reports.
- International experience is strongly preferred.
- A comprehensive understanding of business processes and GxP compliance requirements in a biotech or pharmaceutical setting, along with knowledge of relevant US and European data privacy laws.
- Experience with technologies such as AWS or MS Azure, Microsoft O365, cloud-based identity providers, next-generation firewalls, network architecture, VMware, enterprise storage solutions, and endpoint protection tools.
- A proven track record in leading cybersecurity programs and managing major incident remediation.
- Experience in defining and executing projects in collaboration with business stakeholders.
- A successful history of managing scalable and cost-effective infrastructure operations, integrating outsourced resources effectively.
- Strong interpersonal skills and the ability to cultivate effective relationships within a diverse organization.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, SharePoint, etc.).
Kiniksa Pharmaceuticals is an Equal Opportunity Employer, committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences.
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