Rebate Application Specialist/Call Center
4 days ago
Job Overview:
Guidehouse is seeking a skilled Application Review Specialist to join our team in San Antonio, TX. The successful candidate will be responsible for reviewing customer-provided information and applications, ensuring accuracy and compliance with established procedures.
Key Responsibilities:
- Review and audit customer-provided documents to ensure accuracy and completeness.
- Update and maintain records in a timely and efficient manner.
- Provide exceptional customer service via inbound and outbound calls, ensuring a high level of satisfaction.
- Collaborate with colleagues to resolve issues and improve processes.
Requirements:
- High School diploma or equivalent.
- One year or more of experience in a customer service environment.
- Ability to obtain Public Trust clearance.
Preferred Qualifications:
- Process-oriented with a proven track record of attention to detail.
- Experience delivering success in repeatable processes and outcomes.
- Working knowledge of Microsoft Word and Excel.
- Ability to work under tight deadlines and prioritize tasks effectively.
About Guidehouse:
Guidehouse is an Equal Employment Opportunity/Affirmative Action employer. We are committed to creating a diverse and inclusive workplace that values and respects all employees. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and tuition reimbursement.
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