Rebate Application Specialist/Call Center San Antonio, TX

3 days ago


San Antonio, Texas, United States Guidehouse Full time
About the Role

Guidehouse is seeking a skilled Application Review Specialist to join our team in San Antonio, TX. As a key member of our team, you will be responsible for reviewing customer-provided information and applications, ensuring accuracy and compliance with established procedures.

Key Responsibilities
  • Review and audit customer applications to ensure accuracy and completeness
  • Update documents and records as necessary
  • Provide high-level customer service via inbound and outbound calls
  • Work independently with minimal supervision
  • Meet deadlines and work in a fast-paced environment
Requirements
  • High School diploma or equivalent
  • One year or more of experience in a customer service environment
  • Ability to obtain Public Trust
Preferred Qualifications
  • Process-oriented with a proven track record of attention to detail
  • Experience delivering success in repeatable processes/outcomes
  • Working knowledge of Microsoft Word and Excel
  • Ability to continuously review financial and administrative documents for long periods of time
About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional results.



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