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Assistant General Manager

2 months ago

Phoenix, Arizona, United States Wyndham Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at La Quinta by Wyndham Phoenix - Thomas Road. As a key member of our hotel management team, you will be responsible for assisting the General Manager in maintaining high standards of guest satisfaction, employee satisfaction, quality assurance, and asset protection while managing costs within budget.

Key Responsibilities
  • Assist the General Manager in overseeing daily hotel operations, including front desk, housekeeping, and food and beverage services.
  • Develop and implement strategies to improve guest satisfaction, employee satisfaction, and quality assurance.
  • Manage departmental expenses within budget and ensure compliance with company policies and procedures.
  • Train and develop hotel staff to deliver exceptional guest service and maintain high standards of quality.
  • Collaborate with the General Manager to achieve revenue goals and protect the company's financial assets.
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • Minimum 2 years of experience in hotel management, preferably in a similar role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
  • Proficient in MS Office and hotel management software.
What We Offer

Wyndham Hotels & Resorts offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, please submit your application.