Senior General Manager
4 days ago
At PCRK Group, we are seeking a highly skilled Senior General Manager to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve operational efficiency, increase revenue, and enhance customer satisfaction.
Key Responsibilities:- Develop and implement operational strategies to improve efficiency and reduce costs
- Lead and manage a team of location managers to ensure excellent customer service and high-quality products
- Partner with the Operations Director to train new managers on soft skills, business acumen, and metrics
- Monitor staffing levels and assist with hiring, coaching, and development of underperforming team members
- Ensure all locations are current on licensure, training, and documentation
- Estimated 80% of time in the home location and 20% on assigned territory responsibilities
- Located in the Naperville area and able to travel within the West Locations
- Ability to travel up to 20%
- Strong analytical and communication skills
- Comprehensive understanding of Profit & Loss statements
- Experience in a multi-unit leadership role (Spa/Sale management preferred)
- Proficiency in Microsoft Word, Excel, PowerPoint
- Strong communication and people skills
- Compensation that includes base salary, generous commissions, and bonus opportunities
- Excellent Medical Plans
- Dental & Vision Insurance
- Paid Time Off
- Comprehensive 401k package
- 40% discount on products
- Employee Referral Bonuses
- Free massage/skincare services monthly
- Salary based on experience
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