Food Retail Brand Location Director

2 weeks ago


Elon, United States Aramark Full time
Job Overview

As a Food Retail Brand Location Manager at Aramark, you will be responsible for developing and executing dining solutions to meet customer needs and tastes. This management position oversees and manages dining operations where customers order prepared food from a menu.

About Aramark

Our Mission

At Aramark, we strive to do great things for each other, our partners, our communities, and our planet. We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.

We are committed to providing a safe and healthy environment for clients, customers, and employees.

Key Responsibilities
  • Ensure individual and team performance meets objectives and client expectations.
  • Ensure safety and sanitation standards in all operations.
  • Maintain effective client and customer rapport for mutually beneficial business relationships.
  • Identify client needs and communicate operational progress.
  • Ensure the completion and maintenance of profit and loss statements.
  • Deliver client and company financial targets.
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
  • Create value through efficient operations, appropriate cost controls, and profit management.
  • Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
  • Ensure entire team is trained and able to execute.
  • Supervise team regarding production, quality and control.
  • Maintain a safe and healthy environment for clients, customers, and employees.
  • Primarily responsible for food service at an assigned retail food location.
  • Assist manager in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing, and serving of food & related products, as well as menu planning & development.
  • Ensure that requirements for appropriate sanitation and safety levels in respective areas are met.
  • Directly supervise two or more employees with responsibility for hiring, discipline, performance reviews, and initiating pay increases.
  • Assist in location forecast and accounting.
  • Conduct period inventory; perform other functions such as maintaining records to comply with ARAMARK, government, and accrediting agency standards.
  • Coordinate activities with other internal departments.
  • Interface with vendors and key service users within client organization.
  • Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations.
  • Develop and implement retail services plans to improve service, quality, and profitability of service areas.
  • Maintain effective working relationships with other departments to provide a unified retail experience for customers.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications
  • Requires at least 4 years of experience.
  • Requires 1-3 years of experience in a management role.
  • Previous experience in retail required.
  • Requires a bachelor's degree or equivalent experience.
  • Strong communication skills.
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time.
  • Ability to demonstrate excellent customer service using Aramark's standard service model.
Education

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