Catering Operations Manager

2 months ago


Elon, United States Aramark Full time
Job Summary

The Catering Services Director is a key leadership position responsible for overseeing the planning and execution of catering operations across multiple units or large accounts. This role requires a strong leader who can manage teams, develop menus, and drive sales growth while maintaining high-quality service standards.

Key Responsibilities
  • Coordinate catering operations, including event booking, team supervision, menu development, pricing, and departmental administration.
  • Develop and implement catering solutions to meet customer needs, ensuring exceptional service and presentation standards.
  • Establish and maintain effective client and customer relationships, driving sales growth and retention.
  • Develop and execute comprehensive marketing plans for catering services, including collateral, sales strategies, and marketing budgets.
  • Implement new services to support business growth and client retention, staying ahead of industry trends and products.
  • Facilitate the delivery of prepared food, participate in sales processes, and negotiate contracts.
  • Train and lead catering employees to ensure adherence to catering standards.
  • Responsible for setting and delivering sales, food, and labor targets, executing catering events of varying size and scope.
  • Ensure compliance with food, occupational, and environmental safety policies.
Requirements
  • At least 4 years of experience in the food service industry.
  • 1-3 years of experience in a management role.
  • Previous experience in events and catering required.
  • Bachelor's degree or equivalent experience required.
  • Strong communication skills and ability to work event-based hours.
  • Complete Food Handlers and Alcohol Service Certifications as required.
About Aramark

Aramark is a leading provider of food, facilities, and uniform services to businesses, schools, and healthcare organizations. Our mission is to deliver exceptional service and quality to our clients and customers.



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