Aftersales Analytics Director

5 days ago


Greenville, North Carolina, United States Hyster-Yale Full time
Aftersales Analytics Director

At Hyster-Yale Materials Handling, Inc., we are seeking a talented Aftersales Analytics Director to lead our team at the Greenville Headquarters office.

The successful candidate will oversee a team of analysts in collaborating with IT and Data Engineering groups to combine global data from various systems and sources. This data will be utilized to develop algorithms and models to analyze complex data, delivering high-quality data analysis and analytical solutions that support business objectives.

Key Responsibilities:
  • Develop and Manage Staff: Direct/coach staff work activities, troubleshoot and facilitate, support development of educational curriculum and career plans.
  • Project Management: Manage the definition, prioritization (cost/benefit), and deployment of analytics to drive business results, report to Aftersales Management about prioritization, progress, and needed resources to meet business needs.
  • Statistical Analysis: Evaluate internal and external sources of analysis to determine the optimal approach for the business problem being solved, write algorithms needed to provide internal and external stakeholders with Predictive analytics.
Requirements:
  • Bachelor's Degree in Business, Statistics, Analytics, Accounting, Finance, Physical Sciences, Computer Science, Software Engineering, or related field.
  • Masters Degree Preferred.
  • Seven (7) or more years of relative experience in Aftersales, Accounting, Finance, or MIS area or advanced degree with Three (3) or more years of experience.
We Offer:

Hyster-Yale Materials Handling, Inc. offers competitive pay ($95,000 - $110,000 per year), tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package includes paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing, and 401(k).



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