Team Lead

1 day ago


Littleton, Colorado, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring the smooth operation of our store.

Key Responsibilities
  • Lead a team of associates in providing customer service and resolving member complaints
  • Assist management with supervising associates and ensuring compliance with company policies and procedures
  • Communicate with members and provide information on membership types, programs, and benefits
  • Process memberships, upgrades, and credit accounts
  • Participate in sales and marketing events and complete marketing recaps
  • Ensure club pick up orders are filled and maintain a clean and organized store environment
  • Complete accounting records, files, transactions, and other required documentation
  • Develop and implement processes and practices to meet business needs
  • Lead and participate in teams to achieve business objectives
Requirements
  • 6 months retail experience including operating front-end equipment and 6 months customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience preferred
What We Offer

We offer a competitive hourly wage range of $23.00 to $31.00, with additional compensation in the form of premiums and performance incentives. We are an equal opportunity employer and value diversity and inclusion in the workplace.


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