Clinical Operations Site Manager

2 weeks ago

Albany, New York, United States Tandem Clinical Research Full time

JOB DESCRIPTION

Tandem Clinical Research is a clinical research organization committed to evaluating investigational therapies and devices across a wide spectrum of medical conditions. We are currently looking for a Clinical Operations Site Manager to lead our team.

The Site Manager is responsible for overseeing all facets of clinic operations and personnel. This role involves supporting department heads in their daily management tasks while ensuring compliance with all necessary protocols and regulations.

KEY RESPONSIBILITIES

· Oversee clinic operations

· Mentor and develop departmental leaders

· Establish, implement, and update operational policies and procedures

· Evaluate clinic productivity

· Participate in financial discussions

· Manage clinic budget and forecasts

· Ensure the financial viability of the clinic

· Collaborate with department leaders on operational matters

· Work with HR to establish recruitment processes

· Supervise training initiatives for departments

· Attract and retain high-caliber talent

· Guide all departments to ensure successful clinical trials

· Facilitate informed consent processes and study-related visits

· Monitor subjects in accordance with protocol requirements

· Assess, track, and report adverse events as per protocol

· Maintain accurate records of study activities, including source documentation and data management

· Dispense investigational products, calculate dosages as necessary, and provide guidance

· Complete case report forms and address queries

· Report protocol deviations to relevant parties as required

· Collect, process, and ship study-related specimens

· Assist fellow study coordinators as needed

· Manage quality assurance processes for assigned protocols

· Ensure compliance with study protocols and maintain subject confidentiality

· Prepare and present corrective action plans

· Oversee all aspects of assigned clinical trials

· Lead investigator and site initiation meetings as necessary

· Ensure all departments comply with protocols and applicable regulations

· Uphold study quality and maintain subject confidentiality

· Perform additional duties as assigned

· Engage in community outreach events as needed

QUALIFICATIONS

· Strong leadership, organizational, and communication skills are essential

· Ability to manage multiple managers effectively

· Capable of prioritizing tasks and working both independently and collaboratively

· Proficient in utilizing time efficiently to enhance operational effectiveness

· Maintain confidentiality of sensitive information

· Communicate effectively in a multi-office environment

· Competent in operating all job-related office equipment

· Strong conflict resolution abilities

EDUCATION AND EXPERIENCE

· Bachelor’s Degree is required

· MS, LPN, RN, or other relevant medical certification is advantageous

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