Luxury Front Desk Ambassador
4 days ago
We are a collective of individuals who strive to deliver exceptional experiences for our guests, residents, and partners. Our team members around the world create amazing moments through a commitment to luxury with genuine heart. We believe that treating every individual with respect and kindness is essential to our success.
At Four Seasons, we prioritize recognizing familiar faces, welcoming new ones, and creating lasting impressions. Whether you work with us, stay with us, or discover with us, we aim to make every interaction unforgettable.
We are looking for a highly skilled Front Desk Agent to join our team. As a representative of Four Seasons Hotel New York, you will be responsible for providing seamless registration and cashiering services to our guests. You must be able to handle various guest requests, inquiries, and issues, and follow up on such circumstances.
Responsibilities- Provide exceptional service standards to our guests
- Handle guest requests, inquiries, and issues in a professional manner
- Follow up on guest concerns and ensure resolution
- Bachelor's degree in Hospitality or related field
- Minimum 1 year of experience in front office operations
- Excellent interpersonal and verbal communication skills
- Good problem-solving ability
- Fluency in reading, writing, and spoken English language skills
- Competitive medical and dental packages
- Excellent training and development opportunities
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary employee meals
- TransitChek - pre-tax commuter program
- 401(k) retirement plan
- Gym and parking discounts
$35.00 per hour
About the LocationOur hotel is located in the heart of Midtown, near Central Park. We offer stunning views and gracious style, making it a remarkable luxury experience even by New York standards.
We are a AAA Five Diamond and Forbes Five Star Hotel since opening. Our property has 368 spacious guest rooms and suites, catering to international and high-profile clientele.
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