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Desktop Support Specialist

2 months ago

Hackensack, New Jersey, United States Diverse Lynx Full time
Desktop Administrator Role

We are seeking a skilled Desktop Administrator to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our desktop systems and providing top-notch support to our users.

Key Responsibilities:
  • Software and Hardware Installation: Install and configure software and hardware on endpoint devices to ensure optimal performance and security.
  • Network Server Management: Manage network servers and technology tools to maintain a stable and efficient IT infrastructure.
  • Client Support: Respond to client support requests in a timely and professional manner, providing solutions to technical issues and concerns.
  • Account and Workstation Setup: Set up new accounts and workstations for employees, ensuring that all necessary software and hardware are installed and configured correctly.
  • System Monitoring and Maintenance: Monitor system performance and maintain systems according to requirements, ensuring that all systems are running smoothly and efficiently.
  • Troubleshooting: Troubleshoot software and hardware issues, identifying and resolving problems quickly and effectively.
  • Security and Compliance: Ensure security through access controls, backups, and firewalls, maintaining the integrity and confidentiality of our data.
  • System Upgrades: Upgrade systems with new releases and models, ensuring that our technology stays up-to-date and efficient.
  • Training and Documentation: Develop expertise to train staff on new technologies, creating internal documentation and resources to support our team.
  • Desktop Support: Provide desktop systems and user support to ensure required computer capabilities are available to all users, developing and providing systems and software training to end-users.

We are an Equal Employment Opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive due consideration for employment without any discrimination. We promote and support a diverse workforce across all levels in the company.