Technical Support Specialist
2 days ago
Russell Tobin is a leading provider of business services, and we are seeking a Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers via phone, email, or other channels.
We offer an estimated salary of $50,000 - $60,000 per year, depending on experience, as well as opportunities for professional growth and development.
The successful candidate will possess excellent technical skills, the ability to troubleshoot complex issues, and a high degree of accuracy and efficiency in resolving customer complaints.
Key Responsibilities:
- Provide technical support to customers via phone, email, or other channels
- Troubleshoot complex technical issues and resolve customer complaints in a timely and accurate manner
- Collaborate with colleagues to achieve team goals and objectives
Requirements:
- Bachelor's degree in computer science, information technology, or related field required
- Excellent technical skills and knowledge of IT systems and software
- Ability to work in a fast-paced environment and adapt to change quickly
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