Customer Service Associate

1 day ago


Rockford, Illinois, United States Family Dollar Full time

Job Description:

We are seeking a highly skilled Customer Service Representative to join our team at Family Dollar. As a key member of our sales floor team, you will be responsible for providing exceptional service to customers, assisting them with the selection of merchandise, and completing cash register transactions.

About the Role:

  • Provide excellent customer service by greeting customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Assist customers with the selection of merchandise, including answering questions about products and features.
  • Complete cash register transactions accurately and efficiently, including handling returns and exchanges.
  • Work collaboratively with other sales floor team members to ensure a smooth and efficient shopping experience for customers.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

Salary and Benefits:

The estimated salary for this role is $25,000 - $35,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.



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