Customer Service Advocate
2 weeks ago
Jason Bonomo - State Farm Agent is a leading insurance provider dedicated to delivering exceptional customer service and personalized solutions. We offer a dynamic work environment that fosters growth, learning, and collaboration.
Salary and BenefitsThe estimated salary for this position ranges from $40,000 to $60,000 per year, depending on experience and qualifications. As an Agent Team Member, you will receive hourly pay plus commission/bonus, simple IRA, 401K, paid time off, and flexible hours.
Job DescriptionWe are seeking a Customer Service Representative to join our team. As an ideal candidate, you will have excellent communication skills, be people-oriented, detail-oriented, proactive in problem solving, and able to learn computer functions. Your primary responsibility will be to establish customer relationships, follow up with customers as needed, and use a customer-focused review process to educate customers about insurance options.
Required Skills and Qualifications- Interest in marketing products and services based on customer needs
- Excellent written, verbal, and listening communication skills
- People-oriented and able to build strong relationships with customers
- Detail-oriented and proactive in problem solving
- Able to learn computer functions and navigate software applications
- Ability to work in a team environment and contribute to a positive and productive workplace
In addition to the salary and benefits mentioned earlier, you will also enjoy:
- Growth potential and opportunity for advancement within our agency
- Flexible hours to accommodate your lifestyle and preferences
- Paid time off to recharge and pursue personal interests
- Simple IRA and 401K retirement plans to secure your financial future
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