Customer Service Ambassador

2 days ago


Rockford, Illinois, United States Burlington Full time

Are you passionate about delivering exceptional customer service and ensuring a safe and secure shopping environment? If so, consider joining our team as a Customer Service Ambassador with Burlington.

In this dynamic position, you will be responsible for engaging with our customers and associates in a manner consistent with our company core values. You will provide a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.

Your confidence, positive attitude, and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates.

This is an exciting opportunity to join our team and contribute to making a difference in the lives of our customers, colleagues, and the communities where we live and work. We offer a competitive wage, flexible hours, and an associate discount.

Key Responsibilities:

  • Engage with customers and associates in a manner consistent with our company core values
  • Provide excellent customer service and respond to customer inquiries
  • Contribute to maintaining a safe and secure shopping environment
  • Maintain a professional appearance at all times

Requirements:

  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations
  • Ability to stand and walk for extended periods
  • Ability to maintain confidentiality
  • Excellent communication skills

We Offer:

  • A competitive hourly rate of $14-$15
  • Flexible hours and an associate discount
  • The opportunity to grow and develop your career with Burlington


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