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Customer Service Representative

2 months ago

Las Cruces, New Mexico, United States Telstar Networks Full time

**Job Summary**

Telstar Networks is seeking a part-time Customer Service Representative to join our Answering Services and Alarm Monitoring Department. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.

**Key Responsibilities:**

  • Take detailed messages from clients and respond accordingly
  • Paging and/or arranging multiple party calls to ensure timely communication
  • Making temporary changes to client information to ensure accuracy
  • Developing a basic understanding of our clients' products and services to provide informed support
  • Serving as a direct representative of our clients when receiving calls, maintaining a professional and courteous demeanor
  • Utilizing proper telephone etiquette to ensure a positive customer experience

**Requirements:**

  • Ability to perform all job duties to the best of your ability

**About Us:**

Telstar Networks is a customer-centric company that prioritizes our clients' needs above all else. Our unique partnership approach and proactive, personalized network solutions minimize downtime and maximize productivity. We are committed to providing exceptional support and expertise to our clients, empowering them to focus on their business.