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Customer Service Representative
1 month ago
Are you a customer service enthusiast looking for a challenging and rewarding role? Do you have excellent communication skills and a passion for helping others? We are seeking a Customer Service Representative to join our team at MCI Careers
Job Summary: As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a timely and professional manner.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a courteous and professional manner
- Provide product information and answer customer questions
- Escalate complex issues to senior representatives or management as needed
- Meet or exceed customer satisfaction targets
- Participate in ongoing training and development to improve customer service skills
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of Microsoft Office
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Fun and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply: If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you