Automotive Service Consultant

2 weeks ago


Fountain Hills, Arizona, United States Northeast Scottsdale Auto Group Inc Full time

Job Type:
Full-time

Company Overview:
We are a well-established family-owned automotive repair organization, recognized as the last remaining chain of full-service repair facilities in the region. With a growing presence across multiple locations, we are committed to delivering exceptional service to our customers.

Position Overview:
The Automotive Service Consultant acts as the primary point of contact for customers, bridging the gap between them and our skilled automotive technicians. This role involves accurately recording customer issues, providing repair estimates, scheduling appointments, and ensuring that all repairs are completed in a timely manner. The Service Consultant is also responsible for keeping customers informed about service recommendations, repair progress, and final billing. Success in this position requires outstanding customer service abilities, a solid understanding of automotive systems, and strong organizational skills.

Key Responsibilities:

  • Customer Engagement:
    Welcome customers with a friendly demeanor and attentively listen to their vehicle concerns. Document customer issues in detail and communicate service recommendations clearly. Provide accurate repair estimates and secure customer approval before commencing work.
  • Appointment Management:
    Organize service appointments based on technician availability and customer needs. Collaborate with service technicians to ensure repairs are completed promptly. Prioritize service requests according to urgency and customer requirements.
  • Record Maintenance:
    Keep precise records of customer interactions, service requests, and repair orders. Update records to reflect any additional repairs or modifications to the initial service request. Prepare and review final invoices with customers upon job completion.
  • Effective Communication:
    Maintain clear communication with service technicians to convey customer concerns and repair directives. Provide customers with regular updates on the status of their vehicle repairs. Address any customer inquiries or complaints in a timely and professional manner.
  • Automotive Knowledge:
    Possess a foundational understanding of automotive systems and repair processes. Stay informed about service procedures and product knowledge for various vehicle makes and models. Assist customers with basic technical inquiries.

Qualifications:

  • High school diploma or equivalent; additional training in automotive technology is preferred.
  • Prior experience in a customer service role, ideally within the automotive sector.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
  • Proficiency in computer applications for scheduling and record-keeping.
  • Strong attention to detail and accuracy in documenting customer information and service orders.
  • Knowledge of automotive systems and repair procedures is advantageous.

Work Environment:
The work setting can be fast-paced and may involve occasional exposure to noise and vehicle emissions. The role requires standing, walking, and the ability to lift or move automotive parts or equipment as needed.

Employee Benefits:
• 5-day work week
• Closed on Sundays
• Health Insurance
• Employer Paid Life Insurance
• Dental Coverage
• Vision Coverage
• 401(K) With Match
• Paid Vacation
• Paid Holidays
• Paid Sick Days
• Provided Uniforms
• Company Funded Continued Training



  • Fountain Hills, Arizona, United States Sun Devil Auto Full time

    Overview:Are you interested in building a rewarding career in the automotive industry? At Sun Devil Auto, we are seekingAutomotive Service Specialiststo become part of our dynamic team. As a growing organization, your dedication and effort will be recognized and rewarded.TheAutomotive Service Specialistis tasked with performing essential automotive...


  • Fountain Hills, Arizona, United States Sun Devil Auto Full time

    Position Overview: Are you interested in advancing your career in the automotive industry? At Sun Devil Auto, we are seeking dedicated General Service Technicians to contribute to our expanding operations.Role Responsibilities: Conduct non-technical automotive services including oil changes and tire-related tasks. Drive customers and pick up necessary parts...


  • Fountain Hills, Arizona, United States Sun Devil Auto Full time

    Position Overview: Are you interested in advancing your career in the automotive industry? At Sun Devil Auto, we are seeking dedicated General Service Technicians to contribute to our expanding operations.Role Responsibilities: Conduct routine automotive services including oil changes and tire maintenance. Drive customers and pick up necessary parts as...


  • Fountain Hills, Arizona, United States Sun Devil Auto Full time

    Position Overview: Are you aiming for a rewarding career in the automotive industry? At Sun Devil Auto, we are seeking dedicated General Service Technicians to contribute to our expanding operations. Your commitment and effort will be recognized and rewarded.Role Responsibilities: Execute non-technical automotive services including oil changes and...


  • Fountain Hills, Arizona, United States Sun Devil Auto Full time

    Position Overview: Are you eager to build a rewarding career in the automotive industry? At Sun Devil Auto, we are seeking dedicated General Service Technicians to enhance our workforce. We are a dynamic organization that values hard work and commitment, and we believe that your efforts will be recognized and rewarded.Role Responsibilities: Execute essential...


  • Fountain Hills, Arizona, United States Sun Devil Auto Full time

    Position Overview: Are you eager to build a rewarding career in the automotive industry? At Sun Devil Auto, we are seeking dedicated General Service Technicians to enhance our service team. We are a dynamic organization, and your commitment and effort will be recognized and rewarded.Role Responsibilities: Conduct non-technical automotive services, including...


  • Fountain Hills, Arizona, United States Sun Devil Auto Full time

    Position Overview: Are you eager to advance your career in the automotive industry? At Sun Devil Auto, we are in search of dedicated General Service Technicians to enhance our operations. Our company is expanding, and your commitment and effort will be rewarded.Role Responsibilities: Conduct non-technical automotive services including oil changes and...


  • Fountain Hills, Arizona, United States APN Staffing & Employment Solutions Full time

    Job OverviewSenior Clinical TherapistLicensed Mental Health ProfessionalLocation: Fountain Hills, AZWe are dedicated to providing specialized therapeutic programs for adolescents aged 12 to 17 at our Residential Treatment Center. We are seeking a proficient therapist to offer essential support to the community during challenging times.If you possess...


  • Fountain Hills, Arizona, United States APN Staffing & Employment Solutions Full time

    Job SummaryThe Licensed Practical Nurse provides recovery-focused services related to the safe and appropriate administration of medical treatment (including medications) as prescribed by the physician. Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care.Key...

  • School Psychologist

    1 week ago


    Desert Hills, Arizona, United States Sunbelt Staffing Full time

    Job OverviewSunbelt Staffing is seeking a highly qualified School Psychologist to join our team in a full-time, on-site position. The ideal candidate will possess a strong background in educational psychology and a passion for supporting students in a K-6 grade level setting.Key ResponsibilitiesProvide assessment, counseling, and consultation services to...

  • Academic Psychologist

    2 weeks ago


    Desert Hills, Arizona, United States Soliant Full time

    Position Overview:We are seeking a dedicated School Psychologist to provide essential psychological services within an educational setting. This role focuses on enhancing student well-being and academic success through comprehensive mental health support.Key Responsibilities:- Evaluation: Perform psychological assessments and evaluations to address student...


  • Desert Hills, Arizona, United States Soliant Full time

    Position Overview:We are seeking a dedicated School Psychologist to provide essential psychological services within an educational setting. This role is crucial for fostering student mental health and well-being.Key Responsibilities:- Psychological Evaluation: Perform comprehensive psychological assessments to identify student needs and support their...

  • Academic Psychologist

    2 weeks ago


    Desert Hills, Arizona, United States Soliant Full time

    Position Overview:We are seeking a dedicated School Psychologist to provide essential psychological services within an educational setting. This role is ideal for professionals committed to enhancing student mental health and well-being.Key Responsibilities:- Assessment: Perform psychological evaluations and assessments to identify student needs and promote...


  • Desert Hills, Arizona, United States Soliant Full time

    About the Role:Soliant Education is seeking a highly skilled School Psychologist to join our team in a dynamic and supportive environment. As a School Psychologist, you will play a critical role in providing essential psychological support to students, working closely with teachers, parents, and school staff to develop and implement effective intervention...


  • Desert Hills, Arizona, United States Soliant Full time

    Position Overview:We are seeking a dedicated School Psychologist to provide essential psychological services within an educational setting. This role is designed for professionals who are committed to enhancing student mental health and well-being.Key Responsibilities:- Assessment: Conduct comprehensive psychological evaluations to identify student needs and...


  • Desert Hills, Arizona, United States Soliant Full time

    About the Role:Soliant Education is seeking a skilled School Psychologist to join our team in a school setting. As a School Psychologist, you will play a vital role in supporting the mental health and well-being of students.Key Responsibilities:Assessment and Evaluation: Conduct comprehensive psychological assessments and evaluations to identify student...


  • Beverly Hills, California, United States Group 1 Auto Full time

    Position OverviewGroup 1 Automotive is seeking a distinguished Luxury Automotive Service Consultant to become a vital part of our dynamic team. As a leader in the automotive retail sector, we pride ourselves on delivering exceptional service and maintaining the highest standards.Are you eager to represent one of the most esteemed brands in the automotive...


  • Temple Hills, Maryland, United States DARCARS Automotive Group Full time

    Job SummaryDARCARS Automotive Group is seeking a skilled Automotive Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring customer satisfaction and driving sales growth.Key ResponsibilitiesCustomer InteractionGreet customers in a timely and friendly manner, obtaining pertinent vehicle informationAdvise customers on...


  • Woodland Hills, California, United States Icahn Automotive Group LLC Full time

    Job SummaryThe General Service Technician is a key member of our team at Icahn Automotive Group LLC, responsible for providing exceptional customer service and performing a variety of automotive services. This role requires a strong mechanical aptitude and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesPerform Basic...


  • Vestavia Hills, Alabama, United States Balistreri Auto Service Full time

    Job DescriptionBalistreri Auto Service is seeking a dedicated and skilled Automotive Service Technician to enhance our reputable service center. We pride ourselves on delivering top-notch automotive repair services and are looking for an individual who embodies reliability and professionalism.Key Responsibilities:Diagnose vehicle issues through both...

  • Service Advisor

    2 days ago


    Temple Hills, Maryland, United States DARCARS Automotive Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at DARCARS Automotive Group. As a Service Advisor, you will play a critical role in presenting and selling automotive warranty products and repair services to our customers.Key ResponsibilitiesCustomer InteractionGreet customers in a timely and friendly manner,...


  • Laguna Hills, California, United States Hanlon Auto Service Center Full time

    Job OverviewWe are seeking a skilled Automotive Service Professional to join our team at Hanlon Auto Service Center.About the Role:As a Mechanic and Repair Specialist, you will be responsible for diagnosing and repairing a wide range of automotive issues.You will work closely with our experienced technicians to ensure that all repairs are completed to the...


  • Chino Hills, California, United States Tire Choice Auto Service Centers Full time

    About Tire Choice Auto Service CentersTire Choice Auto Service Centers is a prominent player in the automotive repair and maintenance sector. With numerous locations nationwide, we are dedicated to delivering high-quality automotive services to a vast clientele. Our commitment to customer satisfaction drives us to ensure that all repairs are executed with...


  • Vestavia Hills, Alabama, United States Vestavia Auto Plaza Full time

    Job DescriptionPosition Overview: We are seeking an Automotive Sales Consultant to enhance our dynamic team. The ideal candidate will possess a driven mindset, exceptional interpersonal abilities, and a proven track record of achieving targets. Daily responsibilities will encompass cultivating client relationships and delivering tailored product solutions...


  • Vestavia Hills, Alabama, United States Vestavia Auto Plaza Full time

    Job OverviewPosition Summary: We are seeking an Automotive Sales Consultant to enhance our dynamic workforce. The ideal candidate will possess a driven mindset, outstanding interpersonal abilities, and a proven track record of achieving and surpassing sales targets.Benefits:Attractive compensation structure with a 30% commission and a guaranteed minimum of...


  • Chino Hills, California, United States Tire Choice Auto Service Centers Full time

    About Tire Choice Auto Service CentersTire Choice Auto Service Centers is a prominent name in the automotive repair and maintenance sector. With numerous locations nationwide, we are dedicated to delivering high-quality automotive services to a vast number of vehicles each year. Our commitment to customer satisfaction drives us to ensure that all services...


  • Bloomfield Hills, United States Proficy Digital INC Full time

    Job DescriptionJob DescriptionDescription:Position Title: Automotive Digital ConsultantEEOC Class: ProfessionalsDepartment: CorporateFLSA Status: ExemptReports to: COOCompany Statement & Background:Proficy Digital is the leading full-service digital marketing agency specializing in the automotive industry. Proficy empowers OEM clients and franchised...


  • Chino Hills, California, United States Tire Choice Auto Service Centers Full time

    About Tire Choice Auto Service CentersTire Choice Auto Service Centers is a prominent player in the automotive service industry, dedicated to delivering high-quality maintenance and repair solutions. With numerous locations nationwide, we cater to a vast clientele, ensuring that each vehicle receives the utmost care and attention.Position: Automotive...


  • Woodland Hills, California, United States Lexus of Woodland Hills Full time

    Position Overview:The Automotive Sales Consultant plays a crucial role in presenting our vehicles and services to potential clients. This position involves providing comprehensive information regarding vehicle features, safety ratings, and financing alternatives. The ideal candidate will possess a high school diploma, relevant sales experience, exceptional...


  • Temple Hills, Maryland, United States DARCARS Automotive Group Full time

    Job OverviewDARCARS Automotive Group is seeking a dedicated Service Manager to oversee the service department's operations.The Service Manager plays a crucial role in ensuring the service department runs smoothly and profitably. This position involves maximizing production efficiency, managing costs, fostering customer loyalty, maintaining positive employee...

  • Service Advisor

    7 days ago


    Fountain Hills, United States Northeast Scottsdale Auto Group Inc Full time

    Job DescriptionJob DescriptionDescription:Greulich’s Automotive Repair has been a trusted provider of automotive services in Maricopa County since 1977. With multiple locations, we offer preventive maintenance, vehicle diagnostics, and automotive repairs to keep our customers moving. Our skilled technicians work on all makes and models, delivering quality...


  • Beverly Hills, California, United States Group 1 Auto Full time

    Position OverviewGroup 1 Automotive is seeking a dedicated and experienced Automotive Client Consultant to become a vital part of our dynamic team. Are you passionate about working with a prestigious automotive brand? Do you aspire to meet your professional objectives and excel in a collaborative environment? If so, we invite you to explore this opportunity....


  • Arden Hills, United States TGK Automotive Full time

    Overview: TGK Automotive Specialists - We are a locally-owned business serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction.We have immediate openings for Auto Repair Techs. If you're a motivated technician, you'll have the ability to handle...


  • Chino Hills, California, United States Tire Choice Auto Service Centers Full time

    Job Title:Automotive Service TechnicianPosition Overview:We are in search of skilled automotive service technicians who possess a vibrant personality and a proactive mindset. The ideal candidates will demonstrate a commitment to resolving complex issues with a genuine dedication to customer satisfaction.Key Responsibilities:Utilize expertise to diagnose and...


  • Spring Hills, Texas, United States Midas HOUSTON 5263 Full time

    Job OverviewMidas Houston 5263 is seeking a highly skilled and customer-focused Automotive Service Writer to join our team. As a key member of our service department, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our shop.Key ResponsibilitiesCustomer Service: Deliver outstanding customer service by...


  • Park Hills, Missouri, United States Sun Auto Tire and Service Full time

    Job SummaryWe are seeking a skilled Automotive Technician to join our team at Sun Auto Tire & Service. As an Automotive Technician, you will be responsible for performing hands-on work on customer vehicles daily and directing other shop personnel.Key ResponsibilitiesPerform brake jobs, suspension component repairs, alignments, and other vehicle maintenance...