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Technical Support Specialist
2 months ago
At Red Oak Technologies, we are a leading provider of comprehensive resourcing solutions across various industries and sectors, including IT, Marketing, Finance, Business Operations, Manufacturing, and Engineering.
We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in need of highly skilled contract, permanent, or project management based resources.
Key Responsibilities:
• Provide technical support and assistance to clients
• Utilize strong communication skills to resolve issues and provide solutions
• Work closely with clients to understand their technical needs and requirements
• Collaborate with internal teams to ensure seamless delivery of services
Requirements:
• 2-5 years of technical support experience
• Excellent written and verbal communication skills
• 2-5 years of Mac OS/iOS experience
• Ability to work onsite at client location, 5 days a week