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Utilization Management Nurse, Senior

2 months ago


Long Beach, California, United States Blue Shield of California Full time
About the Role

The Facility Compliance Review team at Blue Shield of California reviews post-service prepayment facility claims for contract compliance, industry billing standards, medical necessity, and hospital-acquired conditions/never events. As a Utilization Management Nurse, Senior, you will report to the Senior Manager, Facility Compliance Review. In this role, you will be reviewing medical documents and applying clinical criteria to establish the most appropriate level of care.

Your Responsibilities
  • Perform retrospective utilization reviews and first-level determination approvals for members using BSC evidenced-based guidelines, policies, and nationally recognized clinical criteria across lines of business or for a specific line of business such as Medicare and FEP.
  • Conduct clinical reviews of claims for medical necessity, coding accuracy, medical policy compliance, and contract compliance.
  • Prepare and present cases to Medical Director (MD) for medical director oversight and necessity determination and communicate determinations to providers and/or members in compliance with state, federal, and accreditation requirements.
  • Develop and review member-centered documentation and correspondence reflecting determinations in compliance with regulatory and accreditation standards and identify potential quality of care issues, service, or treatment delays and intervene as clinically appropriate.
  • Clearly communicate and collaborate while working effectively and efficiently.
  • Review itemizations for coding logic using industry standards as well as CMS guidelines.
  • Triage and prioritize cases to meet required turn-around times.
  • Identify potential quality of care issues, service, or treatment delays as clinically appropriate.
  • Utilize clinical judgment and detailed knowledge of benefit plans to complete review decisions.
Requirements
  • Requires a Bachelor's of Science in Nursing or advanced degree preferred.
  • Requires a current California RN License.
  • Typically requires a college degree or equivalent experience and minimum 5 years of prior relevant experience.
  • Typically requires advanced knowledge of job area typically obtained through advanced education combined with experience. May have practical knowledge of project management.
  • Requires strong written and oral communication skills.
  • Requires strong analytical and problem-solving skills.
  • Active AAPC or ADHIMA coding certification, eg CPC-CIC or COC with procedure coding experience (HCPCS/CPT) preferred.
  • Strong attention to detail to include ability to analyze claim data analytics preferred.
  • Independent motivation, strong work ethic, and strong computer navigation skills preferred.
  • Arbitration experience preferred.
  • DRG validation review experience preferred.