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Retail Customer Experience Team Lead
2 months ago
As a Customer Experience Coordinator at T.J. Maxx, you will be responsible for promoting an exceptional customer experience. This includes overseeing a team of associates at the front of the store, training and coaching them on personalizing the customer experience, and addressing customer concerns and issues promptly.
Key Responsibilities:- Oversee a team of associates at the front of the store
- Train and coach associates on personalizing the customer experience
- Address customer concerns and issues promptly
- Coordinate breaks for all associates
What You'll Bring:
- Excellent customer service skills
- Ability to lead and motivate a team
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package