Business Systems Analyst
1 month ago
At TEPHRA, we are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for leading the business and functional requirements definition for Policy / Billing / Claims administration as well as downstream systems and reporting.
- Lead requirements definition for complex projects and multi-year initiatives.
- Identify and translate business needs into clearly defined requirements, and create documentation inclusive of business use cases, process flows, data flows, traceability matrices and report mock-ups.
- Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
- Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval.
- Build strong relationships within the business units and support functions to understand the business needs.
- Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and assist in troubleshooting and resolving issues.
- Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes, and are consistent across products where possible.
- Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.
- Facilitate UAT execution phase and work with project manager to obtain user acceptance test signoff.
- Travel as required, approximately 30%.
Must have relevant Business analysis experience in the Commercial Property & Casualty insurance industry, strong technology experience with policy / billing / claims administration solutions, and experience with prior P&C COTS product strongly preferred.
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