Front Desk Representative

2 weeks ago


Plano, Texas, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled and enthusiastic Guest Experience Expert to join our team at the Renaissance Dallas at Plano Legacy West Hotel. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our valued guests.

Key Responsibilities
  • Process guest requests and resolve issues in a timely and professional manner
  • Provide accurate and efficient check-in and check-out services
  • Offer personalized recommendations and assistance to guests
  • Collaborate with other hotel departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physical stamina to stand for long periods and move around the hotel
About Marriott International

Marriott International is a global hospitality leader with a portfolio of 30 brands and over 7,000 properties worldwide. We are committed to providing exceptional guest experiences and fostering a culture of inclusivity and respect. As a member of our team, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.



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