Customer Service Insurance Expert

1 day ago


Des Moines, Iowa, United States Brad Van Meter - State Farm Agent Full time
Company Overview:
Brad Van Meter - State Farm Agent is a leading insurance provider seeking dedicated individuals to join our team as Customer Service Representatives. We offer a collaborative work environment that values teamwork, professionalism, and ongoing development.

Our goal is to deliver exceptional service and ensure a positive customer experience. As a key point of contact for our clients, you will provide timely and accurate information, address inquiries, and resolve issues related to insurance policies, coverage details, and claims processes.

Key Responsibilities:
  • Respond promptly to customer inquiries via phone, email, and live chat.
  • Provide information about insurance policies, coverage details, and claims processes.
  • Assist clients with policy changes, updates, and renewals.
  • Investigate and resolve customer issues or concerns with empathy and professionalism.
  • Collaborate with other departments to ensure comprehensive customer support.
  • Maintain accurate and up-to-date customer records.

Benefits:
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • Hiring Bonus up to $20,000

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