Customer Service Insurance Expert
1 day ago
Brad Van Meter - State Farm Agent is a leading insurance provider seeking dedicated individuals to join our team as Customer Service Representatives. We offer a collaborative work environment that values teamwork, professionalism, and ongoing development.
Our goal is to deliver exceptional service and ensure a positive customer experience. As a key point of contact for our clients, you will provide timely and accurate information, address inquiries, and resolve issues related to insurance policies, coverage details, and claims processes.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, and live chat.
- Provide information about insurance policies, coverage details, and claims processes.
- Assist clients with policy changes, updates, and renewals.
- Investigate and resolve customer issues or concerns with empathy and professionalism.
- Collaborate with other departments to ensure comprehensive customer support.
- Maintain accurate and up-to-date customer records.
Benefits:
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus up to $20,000
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