State Farm Agent Team Member

3 weeks ago


Des Moines, Iowa, United States Brad Van Meter - State Farm Agent Full time

We are seeking a highly skilled Customer Support Specialist to join our team at Brad Van Meter - State Farm Agent. As a key point of contact for our clients, you will provide timely and accurate information while ensuring a positive customer experience.

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The ideal candidate will have excellent communication skills, both written and verbal, and be able to respond promptly to customer inquiries via phone, email, and live chat.

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  • Key Responsibilities:
  • Provide information about insurance policies, coverage details, and claims processes.
  • Assist clients with policy changes, updates, and renewals.
  • Investigate and resolve customer issues or concerns with empathy and professionalism.
  • Collaborate with other departments to ensure comprehensive customer support.
  • Maintain accurate and up-to-date customer records.
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Benefits:

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We offer competitive hourly pay plus commission/bonus, paid time off (vacation and personal/sick days), flexible hours, growth potential/Opportunity for advancement within our agency, and a hiring bonus up to $0.00.



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