Part Time Customer Service Night Shift Representative

3 days ago


Des Moines, Iowa, United States Trinity Health Full time

Join Our Team

We are seeking a skilled Customer Service Representative to join our Outreach Lab team on a part-time basis. As a valued member of our team, you will play a critical role in providing exceptional customer service and support to patients and healthcare providers.

About the Position

This part-time role requires working 3 shifts per week from 10:00pm to 6:30am, with a competitive salary of $45,000 per year, based on your experience and qualifications.

Key Responsibilities

  • Answer multiple phone lines, transfer calls, take accurate messages, and provide test information and results to patients and healthcare providers.
  • Utilize Cerner, Atlas, Star, Gajema, Docuware, and Microsoft Office products to complete daily tasks.

Requirements

  • High school diploma or equivalent required; previous laboratory experience preferred.
  • Proven ability to work effectively in a fast-paced environment, with excellent communication and interpersonal skills.

About Our Organization

MercyOne Central Iowa is a leading healthcare provider in the Des Moines metro area and surrounding counties, with a commitment to delivering exceptional patient care and service.



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