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Junior OneSource Service Coordinator

2 months ago

West Point, Pennsylvania, United States Russell Tobin & Associates Full time

Russell Tobin & Associates is currently looking for an Associate OneSource Service Support Specialist to join a dynamic team.

Key Responsibilities:

  • Direct customers to suitable internal experts for effective issue resolution.
  • Manage and process service requests efficiently.
  • Oversee and respond to customer inquiries promptly.
  • Facilitate regular maintenance and service operations.
  • Guarantee timely communication and service delivery.
  • Assess and schedule preventive maintenance activities.
  • Verify task completion and ensure customer satisfaction.

Qualifications:

  • Strong communication abilities.
  • Familiarity with Microsoft Office; experience with SAP, Service Max, and Maximo is a plus.

Educational Background:

  • Associate Degree with a minimum of 2 years of relevant experience OR a High School Diploma with at least 4 years of relevant experience.

Additional Information:

  • This is a hybrid role requiring 2-3 days of in-office presence.
  • Contract duration is 3 months with a possibility of extension.
  • Compensation ranges from $21 to $24 per hour, depending on experience.

Candidates must possess authorization to work in the United States.

Russell Tobin provides extensive healthcare benefits, retirement savings options, insurance plans, employee assistance programs, and various employee discounts.