Patient Service Representative

5 days ago


Lake Zurich Illinois, United States RUSH Physical Therapy Full time

About the Role:

RUSH Physical Therapy is seeking a highly skilled and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will be responsible for managing the front desk operations, providing exceptional patient care, and ensuring a smooth experience for our patients.

Key Responsibilities:

  • Manage patient scheduling, registration, and check-in processes
  • Provide excellent customer service and respond to patient inquiries
  • Collect co-pays and manage patient payments
  • Communicate with patients, providers, and insurance companies
  • Maintain accurate records and files
  • Assist with administrative tasks and projects as needed

Requirements:

  • High School Diploma or equivalent required
  • Previous experience in a healthcare or customer service setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of medical software

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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