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Employee Benefits Account Coordinator

2 months ago

Oxnard, California, United States Alera Group Full time

We are looking for a meticulous and proactive Employee Benefits Account Coordinator to join our dynamic team at Alera Group. This position is designed to assist the Account Manager in overseeing a portfolio of employee benefits accounts.


Client Engagement:
Support the management of client relationships by providing consistent assistance and addressing inquiries related to employee benefits.

Information Management:
Accurately maintain and update client records, benefits plans, and documentation within our database systems in a timely manner.

Policy Management:
Assist the Account Manager in the administration of employee benefits policies, including enrollments, renewals, and claims processing.

Client Communication:
Prepare and disseminate communications to clients regarding benefits plans, modifications, and updates.

Meeting Coordination:
Organize and facilitate meetings between clients and the Account Manager, ensuring all necessary materials are prepared and follow-ups are conducted.

Documentation Preparation:
Generate reports, presentations, and other documentation as required by the Account Manager.

Market Research:
Conduct research on benefits trends, compliance mandates, and competitor offerings to enhance client strategies.

Team Collaboration:
Collaborate closely with team members to ensure seamless service delivery and high client satisfaction.

Issue Resolution:
Assist in promptly and effectively resolving client issues related to benefits administration.

Regulatory Compliance:
Ensure all activities align with relevant regulations and company policies.

Qualifications:
Minimum of 1-2 years of experience in employee benefits, insurance, or a related field.

Knowledge of Employee Benefits:
Must possess a comprehensive understanding of benefits and benefits processing, including medical, dental, vision, Long-Term Disability, Short-Term Disability, Life, Voluntary Worksite Products, Long-Term Care, Flexible Spending Account, Dependent Flexible Spending Account, Health Savings Account, Health Reimbursement Account, COBRA, Family Medical Leave Act (FMLA), and other related areas.

Skills Required:
Strong organizational and time management abilities.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to work independently and collaboratively within a team.
Attention to detail and accuracy.
Familiarity with benefits administration systems and tools is advantageous.

Why Alera Group:

Career Development:
We offer opportunities for professional growth and development.

Collaborative Environment:
Join a supportive team that values contributions and fosters collaboration.

Meaningful Impact:
Play a crucial role in assisting clients with their employee benefits management.

We prioritize individual contributions, exceptional customer service, high performance standards, and a collaborative work culture. Our team environment promotes personal and professional growth.