Flexible Patient Support Specialist
2 weeks ago
Benefits:
401(k)
Performance-based bonuses
Company gatherings
Competitive compensation
Complimentary snacks and meals
Health coverage
Career advancement opportunities
Paid leave
Training and professional development
Wellness initiatives
About the Position:
We are looking for a dedicated Patient Support Specialist to become part of our team at Quest Physical Therapy.
In this role, you will be instrumental in delivering outstanding service and assistance to our patients, ensuring they enjoy a supportive experience throughout their rehabilitation process.
Key Responsibilities:
Assist patients in scheduling their appointments and managing their care plans
Deliver exceptional service by responding to patient inquiries and addressing concerns
Collaborate with the clinical team to facilitate seamless patient care
Confirm insurance coverage and assist with billing questions
Maintain patient records and documentation in accordance with HIPAA standards
Career growth opportunities are available at Quest
Qualifications:
Previous experience in healthcare or customer service (preferred but not mandatory)
Excellent communication and interpersonal abilities
Capability to manage multiple tasks and prioritize effectively in a dynamic environment
Familiarity with medical terminology and insurance processes (preferred but not mandatory)
Experience with electronic health record systems (preferred but not mandatory)
About Our Company:
Quest Physical Therapy has been a reliable provider of rehabilitation services for over 15 years.
Founded by Anthony and Laura Yengo, our dedication to individualized care and outstanding results has established us as a preferred choice for patients and a fulfilling workplace for our committed team.
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