Flexible Patient Support Specialist

2 weeks ago


Issaquah, Washington, United States QUEST Physical Therapy LLC Full time

Benefits:
401(k)

Performance-based bonuses

Company gatherings

Competitive compensation

Complimentary snacks and meals

Health coverage

Career advancement opportunities

Paid leave

Training and professional development

Wellness initiatives

About the Position:
We are looking for a dedicated Patient Support Specialist to become part of our team at Quest Physical Therapy.

In this role, you will be instrumental in delivering outstanding service and assistance to our patients, ensuring they enjoy a supportive experience throughout their rehabilitation process.


Key Responsibilities:
Assist patients in scheduling their appointments and managing their care plans

Deliver exceptional service by responding to patient inquiries and addressing concerns

Collaborate with the clinical team to facilitate seamless patient care

Confirm insurance coverage and assist with billing questions

Maintain patient records and documentation in accordance with HIPAA standards

Career growth opportunities are available at Quest

Qualifications:
Previous experience in healthcare or customer service (preferred but not mandatory)

Excellent communication and interpersonal abilities

Capability to manage multiple tasks and prioritize effectively in a dynamic environment

Familiarity with medical terminology and insurance processes (preferred but not mandatory)

Experience with electronic health record systems (preferred but not mandatory)

About Our Company:
Quest Physical Therapy has been a reliable provider of rehabilitation services for over 15 years.

Founded by Anthony and Laura Yengo, our dedication to individualized care and outstanding results has established us as a preferred choice for patients and a fulfilling workplace for our committed team.



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