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Clinical Support Specialist, Administrative and Patient Care

2 months ago

Issaquah, Washington, United States Proliance Orthopaedics & Sports Medicine Full time

Position Title: Clinical Support Specialist at Proliance Orthopaedics & Sports Medicine

Company Overview: Proliance Orthopaedics & Sports Medicine is a premier surgical practice dedicated to delivering outstanding healthcare across numerous locations.

  • Assist in delivering direct patient support during office visits
  • Prepare examination rooms with necessary instruments and maintain adequate supplies
  • Manage the disposal of contaminated materials and ensure the sterilization of medical tools
  • Collect vital signs, patient history, and primary concerns
  • Support healthcare providers during in-clinic procedures
  • Position patients appropriately for extended durations, ensuring stability during procedures

Key Responsibilities:

  • Conduct phone triage and follow-up calls for post-operative care
  • Address voicemail inquiries directed to the position
  • Document all patient interactions thoroughly
  • Maintain accurate patient records for visits and communications
  • Facilitate coordination of care and diagnostic testing at external facilities as directed by physicians

Qualifications:

  • High school diploma or equivalent required
  • Completion of an accredited Medical Assistant Program is preferred
  • Current Medical Assistant Certification in Washington State is advantageous
  • 1-2 years of experience in a medical office setting is beneficial
  • Basic understanding of medical terminology and pharmaceuticals
  • Familiarity with Electronic Medical Records is an asset
  • Proficient computer skills, including data entry
  • Commitment to safety protocols and confidentiality standards (HIPAA)

Job Insights:

  • Utilize time effectively, focusing on quality, detail, accuracy, and task completion
  • Demonstrate increasing independence and problem-solving capabilities with minimal supervision
  • Strive for excellence in all tasks
  • Accommodations may be provided for individuals with disabilities
  • Work environment may include both office and clinical settings
  • Manual dexterity is necessary for operating a computer keyboard

This description outlines the essential functions and requirements for the Clinical Support Specialist role.