Help Desk Support Specialist
5 days ago
We are seeking a highly skilled Help Desk Support Specialist to join our team at TalenTech Digital. As a Help Desk Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT needs are met with efficiency and professionalism.
Key Responsibilities:
- Provide first and second-tier technical support to clients via phone, email, and chat.
- Identify and resolve technical issues in a timely and effective manner.
- Collaborate with internal teams to resolve complex technical issues.
- Document and track technical issues and resolutions.
- Stay up-to-date with the latest technology trends and advancements.
Requirements:
- 2+ years of experience in a help desk or technical support role.
- Strong knowledge of Microsoft Office and other productivity software.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High school diploma or equivalent required.
Preferred Qualifications:
- Experience with help desk ticketing systems and software.
- Knowledge of cloud-based services and platforms.
- Ability to learn and adapt to new technologies quickly.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you
-
Help Desk Support Specialist
4 days ago
Indianapolis, Indiana, United States nLeague Full timeJob Summary:The nLeague is seeking a highly skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support to our customers, resolving issues, and ensuring a positive user experience.Key Responsibilities:Provide first and second-tier technical support to customers via phone,...
-
Help Desk Support Specialist
4 days ago
Indianapolis, Indiana, United States Elite WorkForce Inc Full timeJob OverviewElite Workforce Inc is seeking a highly skilled Help Desk Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key ResponsibilitiesProvide exceptional customer service via phone, email, and chat support.Resolve technical issues in a timely and...
-
Help Desk Support Specialist
5 days ago
Indianapolis, Indiana, United States MSR Cosmos Full timeJob SummaryWe are seeking a highly skilled Help Desk Support Specialist to join our team at MSR Cosmos. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.Key Responsibilities:Provide first and second-tier support to end-users for various applications, including INvest, ISETS, and Child...
-
Help Desk Support Specialist
5 days ago
Indianapolis, Indiana, United States Vergence Full timeJob OverviewVergence is seeking a skilled Help Desk Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our end-users.Key ResponsibilitiesFirst and Second Tier Support: Provide timely and effective support to end-users for ancillary applications, ensuring minimal...
-
IT Support Specialist
4 days ago
Indianapolis, Indiana, United States Hire IT People Inc Full timeJob OverviewWe are seeking a skilled IT Support Specialist to join our team at Hire IT People Inc. As a Help Desk Support Specialist, you will be responsible for providing technical assistance and support to our clients across various industries.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, and...
-
Help Desk Analyst
2 months ago
Indianapolis, Indiana, United States teamworkonline Full timeWHO WE AREAt the National Hot Rod Association, we crave speed. We race the fastest vehicles in motorsports at speeds of more than 300 mph, with power exceeding 11,000 hp—NHRA is the most extreme sport on the planet At NHRA, we believe in Speed for All, which provides competition opportunities for all drivers, from street-car owners to professional racers....
-
Customer Support Specialist
2 weeks ago
Indianapolis, Indiana, United States BESTAFF Full timeJob OverviewWe are seeking a dedicated Customer Support Specialist to enhance our client services.A reputable logistics company is in need of an addition to their customer service department.This role focuses on providing exceptional support to various business clients, both locally and internationally, by managing their shipping requirements in accordance...
-
Advanced Helpdesk Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Exact IT Consulting Full timeJob OverviewAdvanced Helpdesk Support Specialist Job OverviewWe are seeking a skilled individual with expertise in Active Directory, VOIP systems (such as 3cx/FreePBX), Remote Monitoring and Management (RMM), Professional Services Automation (PSA), Cloudberry, Barracuda, and Office365. The ideal candidate will be responsible for:Server Management: Installing...
-
Technical Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Vertical Talent Solutions Full timeFull-Time - Tier 2 Technical Support SpecialistExperience in Managed Service Provider (MSP) Environment RequiredMust possess a Valid Driver's License with a clean driving recordOnsite role with On-Call responsibilities once every four monthsEssential QualificationsMinimum of 2.5 to 4 Years of Comprehensive IT Experience - Candidates who graduated in 2020 are...
-
IT Support Specialist
1 week ago
Indianapolis, Indiana, United States Visionaire Partners Full timeTechnical Support AnalystWe are currently seeking a skilled Technical Support Analyst / Help Desk Technician to join our team.KEY RESPONSIBILITIES:Deliver approximately 60% in-person assistance and 40% via phone support.Provide support to users across various locations and assist with remote troubleshooting for additional users nationwide.Triage and manage...
-
IT Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Anchor Point Technology Resources Full timePosition Overview:The Service Desk is dedicated to providing technical assistance to all primary business sectors. This encompasses issues related to hardware and software, connectivity challenges, mobile/wireless concerns, printing inquiries, and functionality queries. Most support is delivered remotely through our Bomgar Remote Assistance and via...
-
Technical Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Brooksource Full timeOverviewBrooksource is in search of a detail-oriented and proactive IT Support Clerk. The successful candidate will be tasked with overseeing a substantial volume of support requests, organizing them effectively, and prioritizing urgent matters for escalation to the relevant departments. This position plays a vital role in facilitating prompt and efficient...
-
IT Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Anchor Point Technology Resources Full timePosition Overview:The Service Desk is responsible for delivering technical assistance to all primary business sectors. This encompasses resolving hardware and software challenges, connectivity issues, mobile/wireless concerns, printing inquiries, and operational queries. Most assistance is rendered remotely through our advanced remote support tools and via...
-
IT Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Anchor Point Technology Resources Full timePosition Overview:The Service Desk is dedicated to delivering technical assistance to all primary business sectors. This encompasses issues related to hardware and software, connectivity challenges, mobile/wireless inquiries, printing concerns, and functionality queries. Most support is rendered remotely through our Bomgar Remote Assistance tool and via...
-
IT Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Anchor Point Technology Resources Full timePosition Overview:The Service Desk is responsible for delivering technical assistance to all primary business sectors. This encompasses issues related to hardware and software, connectivity challenges, mobile/wireless inquiries, printing problems, and functionality concerns. Most assistance is rendered remotely through our Bomgar Remote Assistance tool and...
-
IT Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Anchor Point Technology Resources Full timePosition Overview:The Service Desk is dedicated to providing technical assistance to all primary business sectors. This encompasses troubleshooting hardware and software complications, resolving connectivity issues, addressing wireless/mobile concerns, and answering inquiries related to printing and system functionality. Most assistance is delivered remotely...
-
IT Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Compunnel Inc. Full timePosition: Desktop Support TechnicianCompany: Compunnel Inc.Job Overview:As a Desktop Support Technician, you will be responsible for delivering exceptional technical assistance and support to end users. Your role will encompass a variety of tasks aimed at ensuring the smooth operation of desktop environments and client assets.Key Responsibilities:Deliver...
-
Technical Support Professional
7 days ago
Indianapolis, Indiana, United States Joulé Full timeJob Summary:Joulé is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting computer issues, and educating users on best practices.Key Responsibilities:Provide technical support to clients via phone, email, or in-personTroubleshoot...
-
Technical Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Vertical Talent Solutions Full timePosition OverviewFull-Time - Tier 2 Technical SupportExperience in Managed Service Provider (MSP) Environment RequiredMust possess a Valid Driver's License with a clean driving recordOnsite Role - On-Call Rotation every 4 monthsEssential Qualifications2.5 to 4 Years of Comprehensive IT Experience - Recent Graduates are encouraged to applyFamiliarity with...
-
Technical Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Vertical Talent Solutions Full timePosition OverviewFull-Time - Tier 2 Technical SupportExperience in Managed Service Provider (MSP) Environments RequiredMust possess a Valid Driver's License with a clean driving recordOnsite Role - On-Call Rotation Every Four MonthsEssential Qualifications2.5 to 4 Years of Comprehensive IT Experience - Candidates who graduated in 2020 are encouraged to...