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Community Library Services Manager
2 months ago
The New York Public Library is dedicated to fostering lifelong learning, promoting knowledge, and enhancing community engagement. We strive to provide free access to both physical and digital resources across various neighborhoods. We are in search of an energetic and passionate leader to oversee a team of public service professionals at the Belmont Library. With a significant number of annual patron visits, the Library serves as a vital resource for residents, workers, and students in the evolving Belmont area, offering a diverse selection of books and information. The Library Manager should be committed to cultivating a collaborative environment that values adaptability and outstanding customer service. A strong background in management and a thorough understanding of the operational and programmatic aspects of urban public libraries are essential.
Key Responsibilities
Under the guidance of the Associate Director: Oversee daily operations of the branch, including information services, circulation, outreach, and programming Act as the hiring manager, responsible for staff development, evaluation, training, and adherence to Library policies Ensure the branch's appearance and layout are maintained, manage procurement of furniture and supplies, and oversee the operational budget Develop and implement strategies to improve the user experience, utilizing statistics and metrics to tailor services to community needs Foster partnerships with local businesses, community organizations, and leaders to strengthen the branch's ties with its diverse community Collaborate with Programming units to create and facilitate innovative programs for a varied patron base Maintain and refresh the Library's collection profile, including merchandising materials and communicating collection needs Prioritize exceptional customer service, motivating the Branch Library team to uphold this standard and address patron concerns Work with the Library Network Manager and other departments to enhance the quality and variety of services, ensuring the site is well-maintained and technology is functional Stay informed on public library trends through professional development, involvement in relevant organizations, and attendance at meetings and workshops Perform related duties as necessary
Required Education, Experience & Skills
Required Education & Experience Bachelor's degree or an equivalent combination of education and experience Required Skills Extensive public library experience in various roles demonstrating administrative, supervisory, and leadership capabilities Proven commitment to delivering high-quality public services Strong interpersonal, oral, and written communication skills, with the ability to represent the Library enthusiastically Experience in supervising, training, and mentoring staff Ability to exercise sound judgment, identify problems, and implement effective solutions Capacity to work independently and collaboratively across the Library Creativity and flexibility in addressing community and staff needs Commitment to diversity and inclusion Experience in implementing library policies and procedures Knowledge of emerging library technologies and service trends for diverse age groups in urban settings Proficient in computer skills, including MS Word, Excel, PowerPoint, Google applications, and familiarity with various devices Managerial/Supervisory Responsibilities: Responsible for hiring and managing all staff within the branch Oversee the branch's programmatic and supply budget Monitor personnel budgetPreferred Qualifications
ALA accredited Master's degree in Library and Information Studies preferred Experience in community training, programming, and outreach preferred