Library Information Assistant

7 days ago

New York, New York, United States The New York Public Library Full time
Job Description

The New York Public Library is seeking a skilled Library Information Assistant to provide exceptional service to patrons of all ages. As a key member of our team, you will be responsible for assisting with information queries, providing circulation services, and supporting outreach and programming activities.

Key Responsibilities
  • Provide circulation and reference services to library patrons, utilizing print, media, and digital resources.
  • Answer questions from the public in person, over the telephone, and electronically, demonstrating excellent communication skills.
  • Perform community outreach to promote and increase public participation and use of library services.
  • Assist in planning and delivering library programs for children, teens, and adults, showcasing your creativity and enthusiasm.
  • Instruct patrons on the use of the Internet, computer applications, and other library services, ensuring they have the skills to succeed.
  • Assist with fines and fees management, collection development, and other administrative tasks.
  • Ensure patrons follow library policies and procedures, maintaining a positive and respectful environment.
Requirements
  • Bachelor's degree required, preferably with a strong liberal arts background.
  • Successful public service experience, with the ability to work well with diverse patrons.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to work as part of a team, with a strong appreciation for literature and a desire to encourage reading in others.
  • Strong organization and planning skills, with the ability to perform multiple projects or tasks simultaneously.
  • Proficiency in computer and other related technology skills, including MS Office and Google applications.
Work Environment

The New York Public Library is a public service library, offering a dynamic and inclusive work environment. As a Library Information Assistant, you will have the opportunity to work with a diverse range of patrons and colleagues, making a positive impact in your community.

Physical Requirements
  • Lifting up to 15 pounds.
  • Sitting and standing for periods of time.
  • Daily use of a computer.

This is a non-exempt position, with a schedule of 35 hours per week to be scheduled during branch hours. The New York Public Library offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

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