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Library Information Assistant
1 month ago
The New York Public Library is seeking a skilled Library Information Assistant to provide exceptional service to patrons of all ages. As a key member of our team, you will be responsible for assisting with information queries, providing circulation services, and supporting outreach and programming activities.
Key Responsibilities- Provide circulation and reference services to library patrons, utilizing print, media, and digital resources.
- Answer questions from the public in person, over the telephone, and electronically, demonstrating excellent communication skills.
- Perform community outreach to promote and increase public participation and use of library services.
- Assist in planning and delivering library programs for children, teens, and adults, showcasing your creativity and enthusiasm.
- Instruct patrons on the use of the Internet, computer applications, and other library services, ensuring they have the skills to succeed.
- Assist with fines and fees management, collection development, and other administrative tasks.
- Ensure patrons follow library policies and procedures, maintaining a positive and respectful environment.
- Bachelor's degree required, preferably with a strong liberal arts background.
- Successful public service experience, with the ability to work well with diverse patrons.
- Excellent interpersonal, oral, and written communication skills.
- Ability to work as part of a team, with a strong appreciation for literature and a desire to encourage reading in others.
- Strong organization and planning skills, with the ability to perform multiple projects or tasks simultaneously.
- Proficiency in computer and other related technology skills, including MS Office and Google applications.
The New York Public Library is a public service library, offering a dynamic and inclusive work environment. As a Library Information Assistant, you will have the opportunity to work with a diverse range of patrons and colleagues, making a positive impact in your community.
Physical Requirements- Lifting up to 15 pounds.
- Sitting and standing for periods of time.
- Daily use of a computer.
This is a non-exempt position, with a schedule of 35 hours per week to be scheduled during branch hours. The New York Public Library offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
