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Restaurant Operations Manager

2 months ago


South San Francisco, California, United States Hula Hoops Restaurant & Tiki Bar Full time
About Us

Hula Hoops is a vibrant and dynamic tiki bar and Hawaiian restaurant known for our delicious dishes, lively atmosphere, and exceptional customer service. We are seeking an experienced and dedicated leader to oversee all aspects of our restaurant operations.

Job Responsibilities
  • Operational Excellence: Oversee daily restaurant operations, ensuring smooth and efficient service.
  • Team Management: Manage and mentor staff, including hiring, training, and performance evaluations.
  • Policy Development: Develop and implement policies and procedures to enhance operational efficiency.
  • Financial Management: Monitor financial performance, including budgeting, forecasting, and cost control.
  • Quality and Safety: Maintain high standards of food quality, presentation, and service, ensuring compliance with health and safety regulations.
  • Customer Service: Handle customer inquiries and complaints, providing excellent customer service.
  • Menu Planning: Collaborate with the Executive Chef on menu planning and promotions.
  • Marketing and Promotions: Drive marketing and promotional activities to increase revenue.
  • Work Environment: Foster a positive and inclusive work environment.
Requirements
  • Experience: Minimum of 5 years of experience in restaurant management.
  • Leadership and Communication: Strong leadership and communication skills.
  • Team Management: Proven ability to manage and motivate a team.
  • Organizational and Multitasking: Excellent organizational and multitasking abilities.
  • Financial Acumen: Strong financial acumen and experience with budgeting and cost control.
  • Adaptability: Ability to work in a fast-paced environment and handle high-stress situations.
  • Flexibility: Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Passion for Hospitality: A passion for hospitality and customer service.
Benefits
  • Competitive Salary: Competitive salary based on experience.
  • Performance-Based Bonuses: Performance-based bonuses.
  • Health and Wellness: Health and wellness benefits.
  • Professional Growth: Opportunities for professional growth and development.
  • Employee Discounts: Employee discounts on meals.
  • Inclusive Work Environment: A supportive and inclusive work environment.

If you are an experienced and driven leader looking to make a significant impact at Hula Hoops, we would love to hear from you. Please send your resume or apply in person at Hula Hoops, South San Francisco.