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Customer Success Representative

2 months ago

Sterling, Virginia, United States Simco Electronics Full time
Job Summary

**About the Role**

SIMCO Electronics is seeking a highly skilled Customer Success Representative to join our team. As a key member of our sales team, you will be responsible for retaining and growing existing accounts, as well as identifying new business opportunities.

Key Responsibilities

  • Develop and maintain strong relationships with existing clients to ensure high levels of customer satisfaction and retention.
  • Identify and pursue new business opportunities to drive revenue growth and expand our customer base.
  • Collaborate with cross-functional teams, including sales, marketing, and customer service, to achieve business objectives.
  • Utilize CRM software to manage client interactions, track sales performance, and analyze business trends.
  • Travel to client sites to meet with customers, build relationships, and provide exceptional customer service.

About SIMCO Electronics

SIMCO Electronics is a leading provider of calibration and software services for test and measurement instruments used in regulated industries. Our mission is to Protect More People by Delivering Life-Saving Quality Leaner. We value trust, empathy, and innovation, and are seeking a candidate who shares these values and is passionate about delivering exceptional customer service.

Requirements

  • Proven track record of success in a sales or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills.
  • Proficiency in CRM software and Microsoft Office.