Strategic Technical Account Manager

2 weeks ago

San Diego, California, United States Nihon Kohden Full time
Job Description

The Strategic Technical Account Manager plays a critical role in owning and managing client relationships from a technical services perspective. This individual serves as the primary point of contact for assigned accounts, ensuring client satisfaction and proactive management of the client relationship.

Key Responsibilities:

  • Serve as the primary point of contact for assigned accounts, providing technical support and guidance as needed.
  • Proactively manage client relationships, identifying opportunities for growth and improvement.
  • Lead and participate in troubleshooting and resolution of technical issues on behalf of assigned clients.
  • Collaborate with internal teams to ensure successful completion of support tasks and activities related to reported issues or processes.
  • Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements:

  • Bachelor's degree in engineering or related field; relevant education and experience accepted in lieu of degree.
  • Network certification (e.g., Cisco) and solutions architect certification (e.g., AWS) preferred.
  • 5+ years of experience in networking, network design, and network issue troubleshooting.
  • Enterprise software development experience and client relationship management experience.
  • Service project management experience and previous experience as a software engineer, service manager, or solutions architect.
  • Strong technical knowledge of products and systems, proficient with Microsoft Office suite, and excellent analytical and problem-solving skills.

Competencies:

  • Excellent verbal and written communication skills, with ability to communicate effectively with various specialties.
  • Ability to work cohesively in a collaborative team environment and make decisions in a timely manner.
  • Strong planning and organizational skills, with ability to prioritize tasks and manage multiple projects simultaneously.

Compensation and Benefits:

The anticipated range for this position is $96,000 to $142,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience, and location. Nihon Kohden offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Working Conditions:

The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday–Friday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company's discretion.

Travel:

Approximately 80% travel required, with frequent visits to customer sites and participation in training and development programs.

Location:

Must be local to the San Diego, CA area.

  • Strategic Technical Account Manager

    2 weeks ago

    San Fernando, California, United States Nihon Kohden Full time

    Job DescriptionThe Strategic Technical Account Manager plays a critical role in owning an assigned client relationship from a technical services perspective post-installation. As the focal point of contact for an assigned key client and sites, this individual is responsible for providing technical expertise and support to ensure seamless integration of Nihon...

  • Strategic Technical Account Manager

    3 weeks ago

    San Fernando, California, United States Nihon Kohden Full time

    Job SummaryWe are seeking a highly skilled Strategic Technical Account Manager to join our team at Nihon Kohden America. As a key member of our technical services team, you will be responsible for owning and managing client relationships from a technical services perspective.Key ResponsibilitiesServe as the primary point of contact for assigned accounts,...

  • Technical Account Manager for Partners

    3 weeks ago

    San Diego, California, United States Point Predictive Full time

    Job Title: Partner Technical Account ManagerAt Point Predictive, we're seeking a skilled and proactive Partner Technical Account Manager to maintain and mature our partner relationships in the Loan Origination System (LOS) and Dealer Management System (DMS) spaces.Key Responsibilities:Partner Relationship ManagementMaintain and enhance relationships with key...

  • Strategic Account Manager

    2 weeks ago

    San Diego, California, United States Orion Talent Full time

    Job Title: Strategic Account ManagerOrion Talent is seeking a highly motivated and experienced Strategic Account Manager to join our team. As a Strategic Account Manager, you will be responsible for communicating the value proposition of our medical technology and healthcare services to healthcare providers and their staff.Key Responsibilities:Develop and...

  • Senior Technical Account Manager

    2 weeks ago

    San Diego, California, United States Managed Solution LLC Full time

    Job DescriptionManaged Solution LLC is seeking a highly skilled Senior Technical Account Manager to join our team. As a key member of our managed services team, you will be responsible for providing exceptional technical support and strategic guidance to our clients.Key Responsibilities:Account ownership and technical strategy development for assigned...

  • Strategic Account Manager

    2 weeks ago

    San Diego, California, United States LPL Financial Holdings, Inc. Full time

    Job OverviewThe Vice President, Strategic Account Manager will be responsible for managing Enterprise offices and top producing advisors associated with the Enterprise.The VP will report to the SVP of Enterprise Relationship Management.The focus of the Vice President, Strategic Account Manager will be on managing, growing and retaining his/her Enterprises...

  • Strategic Account Manager

    4 weeks ago

    San Francisco, California, United States Milestone Technologies Full time

    About the RoleMilestone Technologies is seeking an experienced and highly successful Strategic Client Executive to join our growing team. As a Strategic Client Executive, you will be responsible for driving growth for Milestone in the strategic accounts by partnering with the Milestone delivery and operations teams.Key ResponsibilitiesDevelop and execute a...

  • Strategic Account Manager

    3 weeks ago

    San Diego, California, United States LPL Financial Holdings, Inc. Full time

    Job OverviewThe Vice President, Strategic Account Manager will be responsible for managing Enterprise offices and top producing advisors associated with the Enterprise. This role will combine relationship management skills, consulting skills, sales skills, project management skills, and business analytics to fully understand and achieve business growth,...

  • Cloud Technical Account Manager, Strategic Industries

    2 weeks ago

    San Francisco, California, United States Amazon Full time

    About the RoleAWS Enterprise Support is seeking a highly skilled Cloud Technical Account Manager to join our team. As a Cloud Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the greatest value from AWS services.Key ResponsibilitiesProvide technical guidance...

  • Strategic Account Manager

    2 weeks ago

    San Jose, California, United States Konnect Resources, LLC Full time

    Job Title: Strategic Account ManagerWe are seeking a highly skilled Strategic Account Manager to join our team at Konnect Resources, LLC. As a key member of our sales team, you will be responsible for developing and maintaining relationships with our key accounts, driving revenue growth, and ensuring customer satisfaction.Key Responsibilities:Develop and...

  • Strategic Account Manager

    3 weeks ago

    San Francisco, California, United States Mixpanel Full time

    About the RoleWe are seeking a highly skilled Strategic Account Manager to join our team at Mixpanel. As a key member of our Select Sales team, you will be responsible for owning and growing our top accounts, providing exceptional customer service, and driving business growth through strategic planning and execution.Key ResponsibilitiesBe the single point of...

  • Strategic Account Manager

    3 weeks ago

    San Francisco, California, United States Mixpanel Full time

    About MixpanelMixpanel is a leading event analytics platform that empowers builders to make data-driven decisions without requiring SQL expertise. Our platform enables organizations to gain valuable insights from their data, fostering a culture of informed decision-making across the board.The RoleWe are seeking an experienced Strategic Account Manager to...

  • Technical Accounting Manager

    2 weeks ago

    San Diego, California, United States CARET Full time

    About CARETCARET is a cutting-edge technology company that empowers legal and accounting firms to excel in their profession. Our innovative solutions bring automation and efficiency to the industry, allowing professionals to focus on what matters most.Job SummaryWe are seeking a highly skilled Technical Accounting Manager to join our remote-first team. As a...

  • Cloud Technical Account Manager, ES

    4 weeks ago

    San Francisco, California, United States Amazon Full time

    Cloud Technical Account Manager, ES - SI - Strategic ISV Job DescriptionJob Summary: We are seeking a highly skilled Cloud Technical Account Manager to join our team at Amazon. As a Cloud Technical Account Manager, you will be responsible for driving revenue, adoption, and growth from large and fast-growing small- and mid-market accounts to enterprise-level...

  • Vice President, Strategic Account Manager

    2 weeks ago

    San Diego, California, United States LPL Financial Holdings, Inc. Full time

    Job Overview:The Vice President, Strategic Account Manager will be responsible for managing Enterprise offices and top producing advisors associated with the Enterprise. The VP will report to the SVP of Enterprise Relationship Management. The focus of the Vice President, Strategic Account Manager will be on managing, growing and retaining his/her Enterprises...

  • Strategic Sales Account Manager

    3 weeks ago

    San Diego, California, United States Sony Full time

    Unlock Your Potential as a Sales Account Manager at SonySony Electronics Inc. is a leader in the consumer electronics industry, and we're seeking a talented Sales Account Manager to join our team. As a key member of our Audio category sales team, you'll play a critical role in driving business growth and developing strategic relationships with our...

  • Strategic Account Director

    4 weeks ago

    San Diego, California, United States Gartner Full time

    About the RoleThis Strategic Account Director position is responsible for driving business growth and strategy for major regional accounts. The ideal candidate will have a proven track record of success in consultative sales, preferably in high technology industries.Key ResponsibilitiesDevelop and execute strategic plans to drive revenue growth and expand...

  • Technical Sales Account Manager

    2 weeks ago

    San Diego, California, United States Geekplus America Inc Full time

    Job OverviewGeekplus America Inc is seeking a highly motivated and experienced Sales Engineer to join our team. As a Sales Engineer, you will be responsible for driving the full sales cycle, from prospecting to negotiation to close, with a focus on meeting or exceeding sales targets.Key Responsibilities:Develop and maintain a deep understanding of our...

  • Technical Account Manager

    7 days ago

    San Francisco, California, United States Braze Full time

    About the RoleBraze is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for owning the ongoing technical relationship with our customers, collaborating closely with the Customer Success and wider account teams. You will serve as a trusted technical advisor, defining the Braze...

  • Strategic Account Director

    3 weeks ago

    San Diego, California, United States Gartner Full time

    About the RoleThis Strategic Account Director position is responsible for driving business growth and strategy for major regional accounts. The ideal candidate will have a proven track record of success in consultative sales, preferably in high technology industries.Key ResponsibilitiesDevelop and execute strategic plans to drive revenue growth and expand...