Regional Banker

3 weeks ago

New York, New York, United States PNC Full time
Job Description

PNC is seeking a highly skilled and motivated Regional Banker to join our team. As a Regional Banker, you will be responsible for managing the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet.

Key Responsibilities:

  • Participate in proactive sales and service activities to identify referral opportunities and collaborate with ecosystem partners to grow customer's share of wallet.
  • Drive proactive sales conversations through internal and outbound interactions using a defined sales process, including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement.
  • Create customer loyalty and grow customer share of wallet through a differentiated customer experience by performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.
  • Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

Requirements:

  • 1+ years of related experience in banking or a related field.
  • Strong knowledge of banking products and services.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • A comprehensive range of benefits, including medical, dental, and vision coverage, 401(k) with PNC match, and pension and stock purchase plans.
  • A robust wellness program with financial incentives.
  • Opportunities for professional growth and development.

About PNC:

PNC is a leading financial services organization with a commitment to delivering exceptional customer experiences. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.

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